Carpet Foundation

Domestic and Commercial Floorcovering Specialists

The Carpet Foundation has just introduced a new Consumer Code of Practice exclusively for its 1100 Registered Specialist Retailers. The Carpet Foundation has just completed the OFT’s Consumer Codes Approval Scheme which aims to promote and safeguard consumer interests.

The Office of Fair Trading (OFT) is the highest consumer champion in the land. Through its Consumer Codes Approval Scheme (CCAS), the OFT is keen to promote an improvement in selling practices within a sector so protecting the consumer.

It has defined key criteria for consumer codes and this comprises pre-contractual information, deposit protection, impartial advice to consumers, complaints and conciliation, independent arbitration and non-compliance monitoring.

With the new Carpet Foundation Consumer Code of Practice, buy at a Registered Specialist and you are guaranteed the following:

	expert and impartial advice
	written terms of business - so you know where you stand
	detailed written quotations – so there are no nasty surprises on receipt of the bill
	deposit safeguard – so you know your money is safe
	extended guarantees on manufacturing faults from Carpet Foundation manufacturers
	approved problem solving procedures in the rare case of a problem

Carpet Trade Supplies are an Approved Code member having passed the rigorous checks carried out.

Carpet Trade Supplies, (Macclesfield) Ltd: Domestic and Commercial Floorcovering Specialists
Royal Buildings, 8 Pickford St, Macclesfield, Cheshire, SK11 6HX.
Tel: 01625 432988   Fax: 01625 502659 Accounts Fax: 01625 576474
e-mail: info@carpettradesupplies.co.uk                                                                                                                   Website by WebWeft